About Us

Two Decades of Honest, Local Plumbing

Underwood Plumbing & Drains has spent 20 years looking after the pipes, drains and taps of homes and businesses across the Gold Coast and Brisbane region, including Underwood and the wider Logan area. What started as a small local operation has grown into a trusted name, built on straightforward pricing, tidy workmanship and a genuine respect for every property we step into. We understand that a plumbing issue rarely arrives at a convenient time, so we've built our business around being easy to reach, quick to respond and clear about costs from the very first phone call.

Our tradespeople handle everything from blocked drains and stormwater drainage to pipe relining, CCTV drain inspections and emergency pipe repairs, using modern techniques that reduce mess and disruption. We back this with a few simple promises:

  • Fixed, upfront pricing with no hidden surprises on your invoice
  • A Tidy Tradie guarantee, so your home is left as clean as we found it
  • A lifetime workmanship guarantee on every job we complete

It's this combination of transparency, technical skill and genuine care that keeps local home and business owners calling us back, and referring us to their neighbours, year after year.

    Why Trust Underwood Plumbing & Drains

    Twenty Years of Plumbing Know-How

    Two decades in the trade has taught us that reliability matters as much as skill. From root cutting and pipe relining to leak detection and emergency repairs, our team has seen it all and knows how to fix it properly the first time, without cutting corners.

    Twenty Years of Plumbing Know-How

    Safety & Compliance

    Every repair, from sewer line work to gas-adjacent plumbing, is carried out to current Queensland plumbing standards, keeping your family or staff safe.

    Customer-First Service

    We treat every home and business like our own, communicating clearly and respecting your time, property and budget throughout the job.

    Straightforward Pricing

    You'll receive a fixed quote before any work begins, so there's never a surprise figure waiting for you at the end of a job.

    Experienced Local Team

    Our licensed plumbers know the local drainage systems and housing styles across the region, having worked on them for 20 years.

    A Message From Our Founder

    Built On Trust, Not Shortcuts

    Sam Proctor

    Sam Proctor

    Founder

    When I started this business, the goal was simple: give local families and business owners a plumber they could genuinely trust, without worrying about hidden fees or a messy job site. Over the years, that simple idea has shaped everything we do, from the fixed pricing we quote upfront to the lifetime workmanship guarantee we stand behind on every job.

    Twenty years on, we're still guided by the same principle. Whether it's a blocked drain in Underwood or a full drainage overhaul across Logan, our team turns up on time, respects your property and leaves the job site as tidy as we found it. That's the standard we hold ourselves to, every single time.

    Our Promise

    No hidden costs, no rushed jobs. Every quote is fixed upfront, and every repair is backed by our lifetime workmanship guarantee for genuine peace of mind.

    Our Approach

    We combine modern techniques, like CCTV drain inspections and trenchless pipe relining, with old-fashioned respect for your home, under our Tidy Tradie guarantee.

    Why Choose Us

    Trusted, Reliable & Fully Insured

    Local home and business owners choose Underwood Plumbing & Drains because we combine two decades of hands-on plumbing experience with modern equipment and a straightforward approach to pricing. From general plumbing and tap maintenance through to complex sewer line repairs, we're equipped to handle the job properly.

    Customer Focused

    We listen first, explain the problem clearly, and only proceed once you're comfortable with the plan and the price.

    Advanced Techniques

    High-pressure water jetting, CCTV drain inspections and epoxy pipe lining help us diagnose and fix issues with minimal digging or disruption.

    Complete Plumbing Solutions

    From blocked drains and leak detection to toilet and cistern repairs, our team covers the full scope of residential and commercial plumbing.

    Guaranteed Workmanship

    Every job is backed by a lifetime workmanship guarantee, so you can trust the repair long after our van has left the driveway.